RVA311 - Richmond, City of Richmond Department of Citizen Service and Response
City of Richmond residents can create non-emergency service requests for a variety of issues either online at RVA311.com,, or by speaking with a citizen service representative at 3-1-1 or 804-646-7000. Requests for social services, tree maintenance, potholes, trash cans, storm water issues, questions about taxes and code enforcement, and may other non-emergency issues can be submitted through RVA311 to be funneled to the appropriate team for completion.
Categories
Physical Address
730 East Broad Street, Richmond, VA 23219
Voice
Voice
Website
Application process
Go to www.rva311.com for service requests and or complaints.
Fee
No Fee
Languages
English
Service area
Richmond, VA
Agency info
City of Richmond Department of Citizen Service and Response
The Department of Citizen Service and Response provides customer service and information for City of Richmond non-emergency services. It manages the RVA311 call center and RVA311.com citizen portal.