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Food Stamps/SNAP - Glen Allen, Food Stamps/SNAP, Virginia Department of Social Services

SNAP can be used like cash to buy eligibile food items from authorized retailers. Authorized retailers will display either the Quest logo or a picture of a Virginia EBT card. A SNAP account is established for eligible households and automatic deposits are made into the account each month. To access the account, they will also receive an EBT Card, which will debit the account each time eligible food items are purchased. A secret Personal Identification Number (PIN) is required to use the card. To check balance call (800) 552-3431 (SNAP Hotline)When an EBT card is lost, stolen, or damaged, the cardholder should call the toll free customer service help desk at 1-866-281-2448. The help desk is available 24 hours a day, seven days a week.

Physical Address

5600 Cox Road, Glen Allen, VA 23060

Hours

You may apply for benefits: Online at www.commonhelp.virginia.gov; By telephone with our Enterprise Customer Service Center at 1-855-635- 4370, Mon - Fri 7a - 6p; Contacting your local department of social services.

Application process

Apply online for benefits at https://commonhelp.virginia.gov/access/ Apply over the phone by calling the Enterprise Call Center at 1-855-635-4370 Ask the LDSS to mail an application to you and return to local office.

Service area

VA

Agency info

Virginia Department of Social Services

Provides assistance to citizens of Virginia to help them live their best lives. One child, one senior citizen, one person at a time, VDSS programs and services help people triumph over poverty, abuse and neglect, achieve self-sufficiency and shape strong futures for themselves, their families and their communities.