EBT APP - Glen Allen, ConnectEBT, Virginia Department of Social Services
Customers can now lock and unlock their Electronic Benefit Transfer cards between uses, helping ensure that only authorized transactions occur when the card is ready to be used. The new feature is easy to access using the ConnectEBT app available for download on both Android and Apple devices. ConnectEBT is the only officially licensed app to service Virginia Electronic Benefit Transfer customers and is managed by Conduent Inc., a private company that provides a range of services to government agencies. Virginia, along with 20 other states, contracts with Conduent to administer Supplemental Nutrition Assistance Program and other benefits.
Categories
Physical Address
5600 Cox Road, Glen Allen, VA 23060
Voice
Voice
Website
Application process
If cardholders need assistance by phone, customer representatives can be reached by calling the Virginia Electronic Benefit Transfer Client Customer Service Helpdesk at 866-281-2448, where support is available 24 hours a day, 7 days a week. Customers can also access the ConnectEBT customer portal online at ConnectEBT.com/VaEBTclient.
Service area
VA
Agency info
Virginia Department of Social Services
Provides assistance to citizens of Virginia to help them live their best lives. One child, one senior citizen, one person at a time, VDSS programs and services help people triumph over poverty, abuse and neglect, achieve self-sufficiency and shape strong futures for themselves, their families and their communities.