The Office of the Common Interest Community Ombudsman offers assistance and information to association members regarding the rights and processes available to them through their associations. WHAT CAN THE OMBUDSMAN DO *Assist members in understanding and exercising their rights in resolving issues with their common interest community associations (condominiums, property owners' associations, and cooperatives). *Issue non-binding explanations (not interpretations) of laws and regulations governing Associations. *Offer referrals to alternative dispute resolution services. *Assist members in using the procedures and processes available to them in their association to resolve conflicts within the community. *Receive complaints concerning timeshares, and refer potential violations of timeshare law or regulations to the Common Interest Community Board for further action as warranted. *Receive "notices of final adverse decisions" from individuals who believe an Association violated common interest community laws or regulations. WHAT CAN'T THE OMBUDSMAN DO *Offer legal advice or interpretation. *Interpret Association documents such as governing documents, bylaws, etc.