New River Community Action's Homeless and Housing Programs offer financial services to those at-risk of becoming homeless (Prevention) and those already homeless (Rapid Rehousing) to help them obtain or maintain permanent housing. Clients must meet strict grant criteria to receive financial services through Homeless and Housing Programs and adhere to program policies and guidelines for continuing services. When available, funding is used for participant financial assistance in the form of rent deposits and last month's rent, rent payments, utility deposits and utility arrears, utility payments, and application fees. Homeless and Housing Programs provides free Renter Education Workshops twice a month. Workshops are for tenants, landlords, and those considering renting. NRCA staff educates participants concerning fair housing, the Virginia Residential Landlord and Tenant Act, energy savings tips and financial tips. Homeless and Housing Programs offer counseling services. Counseling can be face to face, over the phone, or through the internet. Counseling sessions include completing a written spending plan, determining household goals, making referrals, and follow up on goal progression. For Rental or mortgage payment assistance, call our Housing Crisis Hotline at 540-639-3159.