Provides residents with comprehensive environmental health services such as food, water and building inspection, sewage disposal, septic and well permits, public food permits, regulation of public food establishments, tourist establishment sanitation and restaurant applications. Investigates reports of food illnesses, working with businesses and citizens to educate and correct deficiencies. Also investigates reports of raw sewage or other reports of ground water contamination. ACCESSIBILITY: Fully accessible to persons with disabilities.

Provides an agency that supplies information on how to become a licensed family day home provider, licensed child day center or religious exempt program. COUNTIES SERVED: Accomack, Northampton, Greensville CITIES SERVED: Chesapeake, Emporia, Norfolk, Portsmouth, Virginia Beach. For further information, please email: [email protected]

Consumer Affairs assists consumers through advice inquiries, mediation, arbitration, and outreach. Consumer Affairs mediates complaints to ensure businesses are operating in compliance with the Virginia Consumer Protection Act.

Provides basic information on Nursing Facilities, Assisted Living Facilities in Virginia. Also provides referrals to local and State Long-Term Care Ombudsman program where citizens can receive assistance with questions and concerns about long-term care.

The Virginia Division of Securities and Retail Franchising is responsible for the regulation of securities, broker-dealers, broker-dealer agents, investment advisers and their representatives. It is also responsible for the registration of franchises and trademarks in Virginia. The Division answers inquiries, provides investor education programs, handles complaints, performs audits, and conducts investigations regarding code violations relating to Securities and Retail Franchising.

The Virginia Board of Dentistry is a state agency which licenses dental professionals, provided information about requirements for practice, and addresses complaints against licensees.

The Board of Psychology at the Virginia Department of Health Professions regulates the following professions and occupations: School Psychologists, Clinical Psychologists, Applied Psychologists, Sex Offender Treatment Providers. The complaint line should be called to file a complaint or to report possible violations by a Virginia health care provider. Automated License Verification: 804-270-6836

The ACPD reviews and responds to consumer complaints and promotes awareness and understanding of consumer rights through online consumer information and education.

Serve as the central clearinghouse for the receipt, evaluation, investigation, and referral of consumer complaints. Complaints are either assigned within the section or referred to the appropriate local, state or federal agency having specific jurisdiction. The section also offers alternative dispute resolution services. When there is a pattern of deception or other wrongdoing, the attorney general is authorized to take action to stop the illegal conduct, and, where appropriate, seek refunds for affected consumers.

The Board of Health Professions conducts policy research for the Virginia Department of Health Professions. Automated License Verification: 804-270-6836

Provides the following Environmental Health Services: Complaints Environmental Health documents and investigates residents' complaints about environmental health problems, including reports of food and waterborne disease, mosquito problems, improper sewage disposal and other public health issues. Food Services Local health department staff inspect and issue required permits to such food service establishments as school cafeterias, restaurants, food stands at community events, camps, day care centers, B&B's and migrant camps. They work with those who provide prepared food to the public to help assure that food is wholesome and healthy. The local health department is responsible for working with local dairies to assure a healthy product, free of disease. This is done through regular inspections and ongoing input into dairy operations. Drinking Water Environmental health staff provides assistance to property owners who have or desire to have private wells on their property. They assist with required activities and issue, upon proper documentation and payment of fees, permits for private on-site wells. Each county health department maintains records on properties with private on-site wells. Sewage Disposal Environmental health staff provides assistance to residents who desire to or already have on-site sewage disposal systems on their own or their rented property. This assistance includes providing the activities, referral and documentation necessary to obtain required permits for on-site sewage disposal. Each county health department maintains records on properties with on-site sewage disposal systems.

NO DIRECT SERVICES - REFERRALS ONLY. Creates strong, sustainable, inclusive communities with quality, affordable housing for all. Referrals to partner organizations (local governments, redevelopment and housing authorities and nonprofits) that administer federal housing and community development programs. There are two HUD Field Offices that support Virginia. The Richmond Field Office supports the entire Commonwealth except for Northern Virginia. Those Northern Virginia jurisdictions are supported by the District of Columbia Field Office, at 820 First Street, NE, Suite 300 Washington, DC 20002, Phone: 202-275-9200, Fax: 202-275-6385, TTY: 202-275-6388 DC Field office entire jurisdiction:Washington D.C.; Montgomery County, MD; Prince George’s County, MD; Arlington County, VA; Fairfax County, VA; Loudoun County, VA; Prince William County, VA; Independent Cities of Alexandria, Fairfax, Falls Church, Manassas, Manassas Park.

The Board of Dentistry at the Virginia Department of Health Professions regulates the following professions and occupations that fall under this board only: Dentists, Dental Hygienists, Dental Temporary Permit, Dental Teachers, Dental Hygienists-Temporary, Dental Hygienists-Teacher. Automated License Verification: 804-270-6836

The Bureau licenses, regulates, investigates and examines insurance companies, agencies and agents on behalf of the citizens of the Commonwealth of Virginia. The Bureau of Insurance also registers, examines and investigates (title) real estate settlement agents and agencies. The Bureau assists consumers with questions and concerns regarding insurance companies, agents and agencies. It offers outreach programs on a variety of insurance-related topics.

The Board of Physical Therapy at the Department of Health Professions regulates the following professions and occupations: Physical Therapy Assistants and Physical Therapists. Automated License Verification: 804-270-6836

The Virginia Real Estate Transaction Recovery Act provides relief to eligible consumers who have incurred losses through the improper or dishonest conduct of a licensed real estate salesperson, broker, or firm. The Recovery Fund is supported entirely by assessments paid by licensees, not by any tax revenues. Filing a claim does not guarantee payment. State law limits a single Recovery Fund claim to $20,000. Multiple claims involving the same real estate licensee are limited to $100,000 per biennial license period. If multiple claims involving one licensee exceed $100,000, the claim amounts must be prorated. If there is reason to believe there will be multiple claims involving one licensee, payment of claims will be delayed for a period not to exceed one year. The Recovery Fund does not pay interest, punitive damages, exemplary damages, or any amounts that do not constitute actual monetary loss to the claimant. However, the award (claim) may include attorneys' fees and court costs. Claimants should be aware that obtaining assistance from the Recovery Fund is not a swift process in most cases, and occurs only after all other civil legal remedies are exhausted.

The Board of Nursing at the Virginia Department of Health Professions regulates the following professions and occupations: Registered Nurse, Licensed Nurse Practitioner, Licensed Practical Nurse, Clinical Nurse Specialist, Certified Massage Therapist, Certified Nurse Aide. Automated Licensing Verification: (804)270-6836.

The Virginia Board of Pharmacy regulates the following professions and occupations: Pharmacy, Pharmacists, Pharmacist Interns, Permitted Physicians, Medical Equipment Suppliers, Restricted Manufacturers, Humane Societies, Physicians Selling Drugs, Non-Resident Pharmacies, Wholesale Distributors, CE Courses, and Pharmacy Technicians Automated License Verification: 804-270-6836

The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. territories. An independent U.S. government agency overseen by Congress, the commission is the United States' primary authority for communications law, regulation and technological innovation. In its work facing economic opportunities and challenges associated with rapidly evolving advances in global communications, the agency capitalizes on its competencies in: Promoting competition, innovation and investment in broadband services and facilities Supporting the nation's economy by ensuring an appropriate competitive framework for the unfolding of the communications revolution Encouraging the highest and best use of spectrum domestically and internationally Revising media regulations so that new technologies flourish alongside diversity and localism Providing leadership in strengthening the defense of the nation's communications infrastructure

Sewage Disposal Systems: Applications, permits, and onsite evaluations for sewage disposal systems are processed. Well Inspections and Permits: Applications and evaluations for private wells are processed. Referrals for other water problems. Restaurant Permits and Inspections: Routine food establishment inspections as required by state law, including temporary and permanent establishments. Public Drinking Water information - provides technical information. Environmental Epidemiology - prevent and control human diseases and conditions due to exposure to chemical and biological agents (Rabies Control, Vector Borne Disease such as Lymes and West Nile, Toxic Substance Surveillance, Mold, Fish Consumption Advisories). Hotel, Campgrounds, Summer Camps, Swimming Pools, Migrant Labor Camps inspections. Childhood Lead Poisoning Prevention.

The Board of Social Work at the Virginia Department of Health Professions regulates the following professions and occupations: Registered Social Workers, Associate Social Workers, Licensed Social Workers and Licensed Clinical Social Workers. Automated License Verification: 804-270-6836

Offers information on how to become a licensed family day home provider, licensed child day center or religious exempt day program. COUNTIES: Albemarle, Augusta, Clarke, Culpeper, Fluvanna, Frederick, Greene, Highland, Louisa, Madison, Orange, Page, Rockingham, Shenandoah, and Warren. CITIES: Charlottesville, Harrisonburg, Staunton, Waynesboro, and Winchester. For further information email: [email protected] or website at www.doe.virginia.gov/cc/

Provides residents with comprehensive environmental health services such as food, water and building inspection, sewage disposal, septic and well permits, public food permits, regulation of public food establishments, tourist establishment sanitation and restaurant applications. Investigates reports of food illnesses, working with businesses and citizens to educate and correct deficiencies. Also investigates reports of raw sewage or other reports of ground water contamination.

We license and regulate Doctors of Medicine, Osteopathic Medicine, Podiatry, Chiropractic and numerous other Allied professions

Deals with matters involving violations of the Rules of Professional Conduct by attorneys and the unauthorized practice of law by non-attorneys. Complaint Inquiries may be submitted on the website at: www.vsb.org/site/regulation/inquiry