The Motor Vehicle Dealer Board will administer sections of the Commonwealth's Motor Vehicle Dealer Laws and Regulations as charged; promote the best interests of both the automotive consumer and dealer body; and process all motor vehicle related complaints promptly and professionally, while providing a high level of customer service.

The environmental health programs include lead exposure, food establishment inspections, rabies prevention, sewage and water permits and complaint investigations. Both nurses and environmental health specialists work together to investigate communicable diseases, including outbreaks.

NO DIRECT SERVICES - REFERRALS ONLY. Creates strong, sustainable, inclusive communities with quality, affordable housing for all. Referrals to partner organizations (local governments, redevelopment and housing authorities and nonprofits) that administer federal housing and community development programs. There are two HUD Field Offices that support Virginia. The Richmond Field Office supports the entire Commonwealth except for Northern Virginia. Those Northern Virginia jurisdictions are supported by the District of Columbia Field Office, at 820 First Street, NE, Suite 300 Washington, DC 20002, Phone: 202-275-9200, Fax: 202-275-6385, TTY: 202-275-6388 DC Field office entire jurisdiction: Washington D.C.; Montgomery County, MD; Prince George's County, MD; Arlington County, VA; Fairfax County, VA; Loudoun County, VA; Prince William County, VA; Independent Cities of Alexandria, Fairfax, Falls Church, Manassas, Manassas Park.

Offers information on how to become a licensed assisted living, adult home, or adult day care provider. Also takes consumer complaints regarding these agencies. COUNTIES SERVED: Alleghany, Amherst, Appomattox, Bath, Bedford, Botetourt, Buckingham, Campbell, Charlotte, Craig, Franklin, Halifax, Henry, Nelson, Patrick, Pittsylvania, Prince Edward, Roanoke, and Rockbridge. CITIES SERVED: Bedford, Buena Vista, Clifton Forge, Covington, Danville, Lexington, Lynchburg, Martinsville, Roanoke, Salem and South Boston. For information further information, please call VDSS Piedmont Licensing Office: (276)206-0492 Training or Complaints: (800)543-7545

Provides information on how to become a licensed family day home provider, licensed child day center or religious exempt program. COUNTIES SERVED: Fauquier, Prince William, Rappahannock, Spotsylvania, and Stafford. CITIES SERVED: Fredericksburg, Manassas, Manassas Park, Woodbridge, and Dale City. For further information, please email [email protected]

Offers information on how to become a licensed assisted living, adult home, or adult day care provider. Also takes consumer complaints regarding these agencies. COUNTIES SERVED: Albermarle, Amelia, Brunswick, Caroline, Chesterfield, Cumberland, Dinwiddie, Essex, Fluvanna, Goochland, Hanover, Henrico, King and Queen, King George, King William, Lancaster, Louisa, Lunenburg, Mecklenburg, Northumberland, Nottoway, Powhatan, Richmond, and Westmoreland. CITIES SERVED: Blackstone, Charlottesville, Colonial Heights, Farmville, Lawrenceville, Petersburg, Richmond, and WestPoint. For further information, please call VDSS Central Region.

A non-profit organization supported largely by membership dues paid by business and professional groups in the service area. Provides reports on business firms that will be helpful to the consumer before making a purchase, Also provides information regarding charity groups and organizations. Helps to resolve consumers' disputes with businesses through telephone conciliation, mediation and arbitration. Promotes ethical business standards and voluntary self-regulation of business practices. Complaints may be submitted on the website 24/7: www.bbb.org/consumer-complaints/file-a-complaint/get-started.

If you or someone you know is a victim of elder fraud, we encourage you to call the Hotline at 833-FRAUD-11 (833-372-8311). Professional case managers will assist you with reporting the crime and connect you with other resources as needed. The hotline is open Monday through Friday from 10:00 a.m. to 6:00 p.m., eastern time.

Provides an agency that supplies information on how to become a licensed family day home provider, licensed child day center or religious exempt program. COUNTIES SERVED:Amelia, Brunswick, Caroline, Chesterfield, Cumberland, Dinwiddie, Essex, Goochland, Hanover, Henrico, King & Queen, King George, King William, Lancaster, Lunenburg, Mecklenburg, Northumberland, Nottoway, Powhatan, Richmond, Westmoreland CITIES SERVED:Amelia, Brunswick, Caroline, Chesterfield, Cumberland, Dinwiddie, Essex, Goochland, Hanover, Henrico, King & Queen, King George, King William, Lancaster, Lunenburg, Mecklenburg, Northumberland, Nottoway, Powhatan, Richmond, Westmoreland

The Board of Funeral Home Directors & Embalmers at the Virginia Department of Health Professions regulates the following professions and occupations that fall under this board only: Funeral Establishments, Funeral Services Providers, Funeral Directors, Funeral Embalmers, Funeral Trainees, Surface Transportation and Removal Services. Automated Licenses Verification: 804-270-6836

The Board of Nursing at the Virginia Department of Health Professions regulates the following professions and occupations: Registered Nurse, Licensed Nurse Practitioner, Licensed Practical Nurse, Clinical Nurse Specialist, Certified Massage Therapist, Certified Nurse Aide. Automated Licensing Verification: (804)270-6836.

The ACPD reviews and responds to consumer complaints and promotes awareness and understanding of consumer rights through online consumer information and education.

Provides the following Environmental Health Services: Complaints Environmental Health documents and investigates residents' complaints about environmental health problems, including reports of food and waterborne disease, mosquito problems, improper sewage disposal, and other public health issues. Food Services Local health department staff inspect and issue required permits to such food service establishments as school cafeterias, restaurants, food stands at community events, camps, day care centers, B&B's, and migrant camps. They work with those who provide prepared food to the public to help assure that food is wholesome and healthy. The local health department is responsible for working with local dairies to assure a healthy product, free of disease. This is done through regular inspections and ongoing input into dairy operations. Drinking Water Environmental health staff provides assistance to property owners who have or desire to have private wells on their property. They assist with required activities and issue, upon proper documentation and payment of fees, permits for private on-site wells. Each county health department maintains records on properties with private on-site wells. Sewage Disposal Environmental health staff provides assistance to residents who desire to or already have on-site sewage disposal systems on their own or their rented property. This assistance includes providing the activities, referral and documentation necessary to obtain required permits for on-site sewage disposal. Each county health department maintains records on properties with on-site sewage disposal systems.

The Board of Psychology at the Virginia Department of Health Professions regulates the following professions and occupations: School Psychologists, Clinical Psychologists, Applied Psychologists, Sex Offender Treatment Providers. The complaint line should be called to file a complaint or to report possible violations by a Virginia health care provider. Automated License Verification: 804-270-6836

Offers assistance with apprenticeship programs, and occupational safety and health. Provides a Voluntary Safety Compliance Training program. Administers the commonwealth labor laws. Oversees child labor laws. Includes the Division of Boiler and Pressure Vessel Safety. Provides labor market research and analysis. Provides an online information center at www.doli.virginia.gov/infocenter.html.

Provides a city-operated department which processes citizen complaints and concerns, obtains information on any city service or checks on city response to previous complaints and requests for service. The staff assesses the information and forwards to the appropriate city department for resolution.

Offers information on how to become a licensed family day home provider, licensed child day center or religious exempt day program. COUNTIES: Albemarle, Augusta, Clarke, Culpeper, Fluvanna, Frederick, Greene, Highland, Louisa, Madison, Orange, Page, Rockingham, Shenandoah, and Warren. CITIES: Charlottesville, Harrisonburg, Staunton, Waynesboro, and Winchester. For further information email: [email protected] or website at www.doe.virginia.gov/cc/

Serve as the central clearinghouse for the receipt, evaluation, investigation, and referral of consumer complaints. Complaints are either assigned within the section or referred to the appropriate local, state or federal agency having specific jurisdiction. The section also offers alternative dispute resolution services. When there is a pattern of deception or other wrongdoing, the attorney general is authorized to take action to stop the illegal conduct, and, where appropriate, seek refunds for affected consumers.

Provides assistance to families and senior residents (age 60+) of nursing homes, assisted living facilities, adult day care or those receiving home health care to resolve issues and complaints about the quality of care.

Responsible for improving and monitoring highway safety. United States Department of Tranpsotation General Information Main Switchboard (including personnel locator): 202-366-4000 / Monday-Friday, 8:30am-5:30pm Eastern, excluding Federal Holidays. VEHICLE SAFETY HOTLINE Please use the toll-free number above to report suspected safety defects in your vehicle, vehicle equipment, and child safety seats. You can also obtain information about air bags, highway safety, and the proper use of child safety seats.

Consumer Affairs assists consumers through advice inquiries, mediation, arbitration, and outreach. Consumer Affairs mediates complaints to ensure businesses are operating in compliance with the Virginia Consumer Protection Act.

The Board of Audiology and Speech-Language Pathology at the Virginia Department of Health Professions regulates the following professions and occupations: Audiologists, Speech-Language Pathologists, and School Speech-Language Pathologists. Automated License Verification: 804-270-6836

Specializes in the enforcement of Fair Debt practices Act. Agency will file a complaint with collector if appropriate. Financial Assistance - Relief from Debt Collectors 2) Debt Relief - Collection Activities Complaint Helpline. For more details visit: http://careconnectusa.org/debt-collection-complaints/

Deals with matters involving violations of the Rules of Professional Conduct by attorneys and the unauthorized practice of law by non-attorneys. Complaint Inquiries may be submitted on the website at: www.vsb.org/site/regulation/inquiry

Provides the following Environmental Health Services: Complaints Environmental Health documents and investigates residents' complaints about environmental health problems, including reports of food and waterborne disease, mosquito problems, improper sewage disposal and other public health issues. Food Services Local health department staff inspect and issue required permits to such food service establishments as school cafeterias, restaurants, food stands at community events, camps, day care centers, B&B's and migrant camps. They work with those who provide prepared food to the public to help assure that food is wholesome and healthy. The local health department is responsible for working with local dairies to assure a healthy product, free of disease. This is done through regular inspections and ongoing input into dairy operations. Drinking Water Environmental health staff provides assistance to property owners who have or desire to have private wells on their property. They assist with required activities and issue, upon proper documentation and payment of fees, permits for private on-site wells. Each county health department maintains records on properties with private on-site wells. Sewage Disposal Environmental health staff provides assistance to residents who desire to or already have on-site sewage disposal systems on their own or their rented property. This assistance includes providing the activities, referral and documentation necessary to obtain required permits for on-site sewage disposal. Each county health department maintains records on properties with on-site sewage disposal systems.