Provides residents with comprehensive environmental health services such as food, water and building inspection, sewage disposal, septic and well permits, public food permits, regulation of public food establishments, tourist establishment sanitation and restaurant applications. Investigates reports of food illnesses, working with businesses and citizens to educate and correct deficiencies. Also investigates reports of raw sewage or other reports of ground water contamination. ACCESSIBILITY: Fully accessible to persons with disabilities.

Offers information on how to become a licensed assisted living, adult home, or adult day care provider. Also takes consumer complaints regarding these agencies. COUNTIES SERVED: Augusta, Clarke, Frederick, Greene, Highland, Madison, Orange, Page, Rockingham, Shenandoah, and Warren. CITIES SERVED: Harrisonburg, Staunton, Waynesboro, and Winchester. For further information, please call VDSS Valley Licensing Office: (276)206-0492 Training or Complaints: (800)543-7545

Our office provides site evaluations and permitting for on-site sewage disposal (septic) systems and private wells, as well as regulatory oversight for private sector evaluations and designs in these fields. We provide health education to the community with regard to safe food handling practices, lead exposure, radon, rabies, and other environmental health concerns.ur office also inspects and/or permits daycare and adult care facilities, school cafeterias, restaurants, hotels/motels, bed and breakfasts, festival and fair vendors, campgrounds, summer camps, migrant labor camps, and marinas. Additionally, we investigate animal bites and/or potential rabies exposures and certain environmental complaints.

Provides consumer information, takes consumer complaints, evaluates charities, and provides arbitration in consumer disputes. Does not: give legal advice, help to breach or assist in voiding contracts, make collections of any kind, provide credit information, or appraise articles. The intake telephone number is an automated help line available 24 hours a day, 7 days a week (24x7). Operators are available on this number from 8:00 AM to 5:00PM during normal office hours

Provides an agency that supplies information on how to become a licensed family day home provider, licensed child day center or religious exempt program. COUNTIES SERVED: Alleghany, Amherst, Appomattox, Bath, Bedford, Botetourt, Buckingham, Campbell, Charlotte, Craig, Franklin, Halifax, Henry, Nelson, Patrick, Pittsylvania, Prince Edward, Roanoke, and Rockbridge. CITIES SERVED: Bedford, Buena Vista, Clifton Forge, Covington, Danville, Lexington, Lynchburg, Martinsville, Roanoke, Salem and South Boston.

Help consumers avoid telemarketing fraud and transmits consumer's reports about telemarketing fraud to appropriate law enforcement agencies.

The Virginia Fair Housing Office is responsible for investigating housing discrimination complaints. Federal and state fair housing laws protects people from discrimination when trying to rent an apartment, buy a house, obtain a mortgage, or purchase homeowner's insurance. Fair housing requirements apply to all housing providers: property managers, owners, landlords, real estate agents, banks, savings institutions, credit unions, insurance companies, mortgage lenders, and appraisers. The Fair Housing Board administers and enforces the Fair Housing Law, although the Real Estate Board is responsible for fair housing cases involving real estate licensees or their employees.

Receives and processes complaints about hospitals, nursing homes, home health agencies, hospice services. Manages surveys for compliance with federal care plan and state regulation. Inspects health care facilities, programs and services for compliance with federal and state regulations.

Provides the following Environmental Health Services: Complaints Environmental Health documents and investigates residents' complaints about environmental health problems, including reports of food and waterborne disease, mosquito problems, improper sewage disposal, and other public health issues. Food Services Local health department staff inspect and issue required permits to such food service establishments as school cafeterias, restaurants, food stands at community events, camps, day care centers, B&B's, and migrant camps. They work with those who provide prepared food to the public to help assure that food is wholesome and healthy. The local health department is responsible for working with local dairies to assure a healthy product, free of disease. This is done through regular inspections and ongoing input into dairy operations. Drinking Water Environmental health staff provides assistance to property owners who have or desire to have private wells on their property. They assist with required activities and issue, upon proper documentation and payment of fees, permits for private on-site wells. Each county health department maintains records on properties with private on-site wells. Sewage Disposal Environmental health staff provides assistance to residents who desire to or already have on-site sewage disposal systems on their own or their rented property. This assistance includes providing the activities, referral and documentation necessary to obtain required permits for on-site sewage disposal. Each county health department maintains records on properties with on-site sewage disposal systems.

Provides assistance to families and senior residents (age 60+) of nursing homes, assisted living facilities, adult day care or those receiving home health care to resolve issues and complaints about the quality of care.

Provides an agency that supplies information on how to become a licensed family day home provider, licensed child day center or religious exempt program. COUNTIES SERVED: Accomack, Northampton, Greensville CITIES SERVED: Chesapeake, Emporia, Norfolk, Portsmouth, Virginia Beach. For further information, please email: [email protected]

Provides information on how to become a licensed family day home provider, licensed child day center or religious exempt program. COUNTIES SERVED: Fauquier, Prince William, Rappahannock, Spotsylvania, and Stafford. CITIES SERVED: Fredericksburg, Manassas, Manassas Park, Woodbridge, and Dale City. For further information, please email [email protected]

The Virginia Board of Dentistry is a state agency which licenses dental professionals, provided information about requirements for practice, and addresses complaints against licensees.

Clients should schedule a Fair Housing/Predatory Lending appointment if they believe they have been victims of mortgage fraud, a loan scam, or discrimination in any aspect of the housing market. HCS counselors help clients understand their rights under fair housing law and help file complaints with the appropriate enforcement agencies.

Protects the public's health by engaging in a wide variety of inspection, permitting, and testing services, including: Drinking Water Inspection, Permitting, and Surveillance; Food Establishment Sanitation check out your favorite restaurant's latest inspection results by going to www.healthspace.ca/vdh; Insect and Rodent Control; Institutional Sanitation; Migrant Labor Camp Sanitation; Milk Sanitation; Rabies Prevention and Control; Sewage Disposal Sanitation; Tourist Establishment Sanitation.

Specializes in the enforcement of Fair Debt practices Act. Agency will file a complaint with collector if appropriate. Financial Assistance - Relief from Debt Collectors 2) Debt Relief - Collection Activities Complaint Helpline. For more details visit: http://careconnectusa.org/debt-collection-complaints/

Offers assistance with apprenticeship programs, and occupational safety and health. Provides a Voluntary Safety Compliance Training program. Administers the commonwealth labor laws. Oversees child labor laws. Includes the Division of Boiler and Pressure Vessel Safety. Provides labor market research and analysis. Provides an online information center at www.doli.virginia.gov/infocenter.html.

The Fair Housing Act covers most housing transactions including rentals, home sales, advertising, mortgage lending, home improvements, and zoning activities, but only if one is discriminated on the basis of one of the following protected classes as defined by federal, state, and /or local law, as follows: race, national origin, color, religion, sex, familial status, and disability. The Commonwealth of Virginia law adds elderliness, and the City of Roanoke law adds age and marital status. Landlord - Tenant issues can also be referred through this service.

Provides the following Environmental Health Services: Complaints Environmental Health documents and investigates residents' complaints about environmental health problems, including reports of food and waterborne disease, mosquito problems, improper sewage disposal and other public health issues. Food Services Local health department staff inspect and issue required permits to such food service establishments as school cafeterias, restaurants, food stands at community events, camps, day care centers, B&B's and migrant camps. They work with those who provide prepared food to the public to help assure that food is wholesome and healthy. The local health department is responsible for working with local dairies to assure a healthy product, free of disease. This is done through regular inspections and ongoing input into dairy operations. Drinking Water Environmental health staff provides assistance to property owners who have or desire to have private wells on their property. They assist with required activities and issue, upon proper documentation and payment of fees, permits for private on-site wells. Each county health department maintains records on properties with private on-site wells. Sewage Disposal Environmental health staff provides assistance to residents who desire to or already have on-site sewage disposal systems on their own or their rented property. This assistance includes providing the activities, referral and documentation necessary to obtain required permits for on-site sewage disposal. Each county health department maintains records on properties with on-site sewage disposal systems.

NO DIRECT SERVICES - REFERRALS ONLY. Creates strong, sustainable, inclusive communities with quality, affordable housing for all. Referrals to partner organizations (local governments, redevelopment and housing authorities and nonprofits) that administer federal housing and community development programs. There are two HUD Field Offices that support Virginia. The Richmond Field Office supports the entire Commonwealth except for Northern Virginia. Those Northern Virginia jurisdictions are supported by the District of Columbia Field Office, at 820 First Street, NE, Suite 300 Washington, DC 20002, Phone: 202-275-9200, Fax: 202-275-6385, TTY: 202-275-6388 DC Field office entire jurisdiction:Washington D.C.; Montgomery County, MD; Prince George’s County, MD; Arlington County, VA; Fairfax County, VA; Loudoun County, VA; Prince William County, VA; Independent Cities of Alexandria, Fairfax, Falls Church, Manassas, Manassas Park.

The ACPD reviews and responds to consumer complaints and promotes awareness and understanding of consumer rights through online consumer information and education.

Provides information and advice on cable TV services available in Fairfax County. Responds to complaints regarding cable television and telecommunications construction, restoration and technical problems. Oversees the County's non-exclusive cable television franchise agreements with Cox Communications, Comcast, and Verizon, through enforcement of franchise agreements, inspection of facilities, and attention to resident concerns.

This division is involved in consumer protection through administration of state laws regarding depository and non-depository financial institutions. The Bureau also investigates and responds to consumer complaints. In addition to written complaints, the staff responds to thousands of telephone inquiries. The Bureau also has an outreach program for the purpose of improving the financial literacy of Virginians.

The Virginia Contractor Transaction Recovery Act provides relief to eligible consumers who have incurred losses through the improper or dishonest conduct of a licensed residential contractor. The Recovery Fund is supported entirely by assessments paid by licensed contractors, not by any tax revenues. State law limits a single Recovery Fund claim to $20,000. Multiple claims involving the same contractor are limited to $40,000 per biennium. If multiple claims involving one contractor exceed $40,000, the claim amounts must be prorated. If there is reason to believe there will be multiple claims involving one contractor, payment of claims will be delayed for a period not to exceed one year. The Recovery Fund does not pay interest, punitive damages, exemplary damages, or any amounts that do not constitute actual monetary loss to the claimant. However, the award may include attorneys' fees and court costs. Claimants should be aware that obtaining assistance from the Recovery Fund is not a swift process in most cases, and occurs only after all other civil legal remedies are exhausted.