The Board of Dentistry at the Virginia Department of Health Professions regulates the following professions and occupations that fall under this board only: Dentists, Dental Hygienists, Dental Temporary Permit, Dental Teachers, Dental Hygienists-Temporary, Dental Hygienists-Teacher. Automated License Verification: 804-270-6836

Offers information on how to become a licensed assisted living, adult home, or adult day care provider. Also takes consumer complaints regarding these agencies. COUNTIES SERVED: Albermarle, Amelia, Brunswick, Caroline, Chesterfield, Cumberland, Dinwiddie, Essex, Fluvanna, Goochland, Hanover, Henrico, King and Queen, King George, King William, Lancaster, Louisa, Lunenburg, Mecklenburg, Northumberland, Nottoway, Powhatan, Richmond, and Westmoreland. CITIES SERVED: Blackstone, Charlottesville, Colonial Heights, Farmville, Lawerenceville, Petersburg, Richmond, and WestPoint. For further information, please call VDSS Central Region: (804)662-9743 Training or Complaints: (800)543-7545

The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. territories. An independent U.S. government agency overseen by Congress, the commission is the United States' primary authority for communications law, regulation and technological innovation. In its work facing economic opportunities and challenges associated with rapidly evolving advances in global communications, the agency capitalizes on its competencies in: Promoting competition, innovation and investment in broadband services and facilities Supporting the nation's economy by ensuring an appropriate competitive framework for the unfolding of the communications revolution Encouraging the highest and best use of spectrum domestically and internationally Revising media regulations so that new technologies flourish alongside diversity and localism Providing leadership in strengthening the defense of the nation's communications infrastructure

Provides an agency that supplies information on how to become a licensed family day home provider, licensed child day center or religious exempt program. COUNTIES SERVED:Amelia, Brunswick, Caroline, Chesterfield, Cumberland, Dinwiddie, Essex, Goochland, Hanover, Henrico, King & Queen, King George, King William, Lancaster, Lunenburg, Mecklenburg, Northumberland, Nottoway, Powhatan, Richmond, Westmoreland CITIES SERVED:Amelia, Brunswick, Caroline, Chesterfield, Cumberland, Dinwiddie, Essex, Goochland, Hanover, Henrico, King & Queen, King George, King William, Lancaster, Lunenburg, Mecklenburg, Northumberland, Nottoway, Powhatan, Richmond, Westmoreland

The Board of Psychology at the Virginia Department of Health Professions regulates the following professions and occupations: School Psychologists, Clinical Psychologists, Applied Psychologists, Sex Offender Treatment Providers. The complaint line should be called to file a complaint or to report possible violations by a Virginia health care provider. Automated License Verification: 804-270-6836

We license and regulate Doctors of Medicine, Osteopathic Medicine, Podiatry, Chiropractic and numerous other Allied professions

The Board for Waste Management Facility Operators establishes training criteria, approves training providers, and licenses qualified individuals who manage waste facilities in the Commonwealth.

Environmental Health Specialists work to protect drinking water and groundwater resources by ensuring sanitary handling and disposal of sewage and protection of drinking water supplies. Issue sewage disposal system construction permits and inspect finished sewage disposal systems. Issue construction permits for drinking water wells to make sure they are located and constructed properly. Inspect and permit businesses which pump septic tanks and dispose of sewage. Investigate reports of sewage spills or other kinds of groundwater contamination.

The Boxing, Martial Arts, and Professional Wrestling Advisory Board offers guidance to the DPOR Director for regulation of promoters and events involving professional boxing, martial arts, and professional wrestling. The Advisory Board is composed of representatives of each discipline and two citizen members.

Enforces state laws regarding labor-child labor, minimum wage, garnishments, payroll requirements, etc., and handles complaints and grievances related to such laws. Enforces OSHA regulations and administers State approved apprenticeship programs.

This division is involved in consumer protection through administration of state laws regarding depository and non-depository financial institutions. The Bureau also investigates and responds to consumer complaints. In addition to written complaints, the staff responds to thousands of telephone inquiries. The Bureau also has an outreach program for the purpose of improving the financial literacy of Virginians.

Licenses, inspects and monitors adult day care centers, adult assisted living facilities, child day care centers, preschools, after school programs, summer camps, and family day care providers. Provides information on regulations and application for licensure at regularly scheduled orientation training for individuals interested in providing care to adults.

Provides information on how to become a licensed assisted living, adult day care, adult group home provider. Also handles consumer complaints regarding these agencies. COUNTIES SERVED: Culpeper, Fauquier, Prince William, Rappahannock, Spotsylvania, and Stafford. CITIES SERVED: Fredericksburg, Manassas, Manassas Park, Woodbridge, and Dale City. For further information, please call: VDSS Northern Licensing Office: (276)206-0492 Training or Complaints: (800)543-7545

To enforce the charitable gaming laws of the commonwealth and to allow non-profit religious, educational, charitable and community organizations to raise needed funds. Department of Agriculture; under the Division of Consumer Protection.

Offers information on how to become a licensed assisted living, adult home, or adult day care provider. Also takes consumer complaints regarding these agencies. COUNTIES SERVED: Augusta, Clarke, Frederick, Greene, Highland, Madison, Orange, Page, Rockingham, Shenandoah, and Warren. CITIES SERVED: Harrisonburg, Staunton, Waynesboro, and Winchester. For further information, please call VDSS Valley Licensing Office: (276)206-0492 Training or Complaints: (800)543-7545

Performs soil evaluations for on-site sewage disposal systems and on-site evaluations for private drinking water wells. Provides periodic inspections of food establishments and temporary events. Performs Hotel/Motel and Bed & Breakfast inspections. Investigates food, on-site sewage, on-site well and food establishments complaints.

The Office of the Common Interest Community Ombudsman offers assistance and information to association members regarding the rights and processes available to them through their associations. WHAT CAN THE OMBUDSMAN DO *Assist members in understanding and exercising their rights in resolving issues with their common interest community associations (condominiums, property owners' associations, and cooperatives). *Issue non-binding explanations (not interpretations) of laws and regulations governing Associations. *Offer referrals to alternative dispute resolution services. *Assist members in using the procedures and processes available to them in their association to resolve conflicts within the community. *Receive complaints concerning timeshares, and refer potential violations of timeshare law or regulations to the Common Interest Community Board for further action as warranted. *Receive "notices of final adverse decisions" from individuals who believe an Association violated common interest community laws or regulations. WHAT CAN'T THE OMBUDSMAN DO *Offer legal advice or interpretation. *Interpret Association documents such as governing documents, bylaws, etc.

The Cemetery Board regulates for-profit cemeteries that offer perpetual care services or pre-need burial contracts, and that are required to maintain trust fund accounts. Cemeteries owned and operated by churches, the state, and all counties, cities, and towns are exempt from licensure and the board's jurisdiction. Additional exemptions are given to certain non-profit, association and family cemeteries.

The Bureau licenses, regulates, investigates and examines insurance companies, agencies and agents on behalf of the citizens of the Commonwealth of Virginia. The Bureau of Insurance also registers, examines and investigates (title) real estate settlement agents and agencies. The Bureau assists consumers with questions and concerns regarding insurance companies, agents and agencies. It offers outreach programs on a variety of insurance-related topics.

The Board of Physical Therapy at the Department of Health Professions regulates the following professions and occupations: Physical Therapy Assistants and Physical Therapists. Automated License Verification: 804-270-6836

The Common Interest Community Board regulates common interest community managers, as well as certain employees of licensed management firms. The Board's authority also includes condominium and time-share project registrations, and extends to transactions occurring within Virginia, even if the property involved is located outside the Commonwealth. Property owner, condominium, and cooperative associations are required to file annual reports with the Board.

The Board of Optometry at the Virginia Department of Health Professions regulates the following professions and occupations: Optometrist-Non TPA, Professional Designation, Optometrist-TPA Certified. Automated License Verification: 804-270-6836

The Division of Public Utility Regulation (PUR) provides support to the Commission in its regulation of Virginia's investor-owned electric, natural gas, water and sewer utilities, member-owned electric cooperatives, and the telecommunications industry. Its chief function is supporting the Commission in its goal to ensure Virginia consumers receive adequate utility services at just and reasonable rates.

The Board of Counseling at the Virginia Department of Health Professions regulates the following professions and occupations: Professional Counselors, Certified Substance Abuse Counselors, Rehabilitation Providers, Marriage and Family Therapists. Automated License Verification: 804-270-6836 Alternate Email: [email protected]

Provides an agency that supplies information on how to become a licensed family day home provider, licensed child day center or religious exempt program. COUNTIES SERVED: Accomack, Northampton, Greensville CITIES SERVED: Chesapeake, Emporia, Norfolk, Portsmouth, Virginia Beach. For further information, please email: [email protected]